Assistant Collections Officer - Hang Seng Bank (HK)

Mong Kok, Hong Kong
Permanent
Full-time

6 days ago

Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.Retail Banking and Wealth (RB&W) Credit Control ServicesWe are currently seeking a high caliber professional to join our team as Assistant Collections Officer.Principal responsibilitiesResponsible for daily debt collection activities (including dunning calls, force liquidation of pledged collaterals, initiation and monitoring of legal action for procession of property, handling of property sale) of various secured productsTo support administrative tasks such as account maintenance, account transactions, etc.Handling procurement process to issue purchase order to vendors and checking of bill payment of collection costPerforming UAT for system enhancementHandling customer complaint and branch enquiriesRequirementsRequirements

Completed HKCEE / HKDSE with at least five subjects at Grade E / Level 2 / "Attained" or above including Chinese, English and Mathematics
With banking experience, preferably with exposure to debt collection operations
Strong self-motivation, with ability to work independently and under pressure
Good interpersonal, negotiation and problem solving skills
Good knowledge of application software such as MS Word, Excel and Access
Proficiency in both English and Chinese, with fluency in Putonghua an advantage
Great sense of ownership and servicing mindset to ensure efficient and effective customer service

You'll achieve more when you join Hang Seng Bank Limited.Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Issued by Hang Seng Bank Limited#LI-HASE

HSBC

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