Concierge Officer (day shift)
New Charm Management Limited
- Hong Kong
- Permanent
- Full-time
Posting Date: 2025-09-04New Charm Management LimitedConcierge Officer (day shift)Concierge OfficerResponsibilitiesMonitor the reception counters and maintain clerical support to the daily operationsLead and coordinate the concierge service to provide one-stop service to residentsManage residents' inquiries from all channels and achieve company's key performance indicatorsPrepare regular reportsStaff are required to perform shift duty including (07:00-16:00 / 11:00-20:00 / 14:00-23:00)RequirementsDiploma or Certificate in related disciplinesHolder of Security Personnel Permit (SPP) & Green CardMinimum 2 years' relevant experience in customer service industryGood communication, interpersonal and coaching skillsExcellent customer service attitudeKnowledge in basic PC skillsGood command in English and Chinese
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