IT Business Analyst - ERP/D365

Sanderson iKas

Regular engagement with business users, internal IT delivery teams, and external vendors. These can be in country or in region.
The BA must be able to understand the business requirements and needs. During project initiation, the BA will be involved in developing a business case with supporting evidence including ROI calculations to enable effective decision making and prioritization. The BA should also be comfortable working with vendors, and complete as-is and to-be option gap analysis activities for solution review and decision making.
The BA will need to use a variety of business analyst techniques during a project to elicit and understand requirements, perform gap analysis, review, and document processes. The position requires strong analytical, communication and problem-solving skills. The BA should be able to support users in requirements prioritisation and change management.
The BA will need to be capable of understanding IT systems for ongoing improvements and upgrades, both in-house systems and also understanding solution products in the industry that will be rolled out.
The BA can perform project management activities to coordinate the delivery of IT solutions to deliver projects effectively. This includes:

Support regional IT with delivery of projects to meet timelines and scope requirements.
Raise risks and issues in timely manner and take action to mitigate where appropriate.
Integrate quality practices in all aspects of technology delivery; audit work products to ensure quality and sustainability
Maintain appropriate documentation, traceability, and configurations; follow record retention policies

Requirements

Bachelor's degree in Computer Science, Finance/Business Management, or relevant disciplines.
2 years or more experience as a Business Analyst
Knowledge in business process and IT application landscape
Knowledge and experience to build and manage IT- business relationship, facilitation, communication, and analytical skills with demonstrated ability to work with large cross-functional teams
Experience on enterprise application platforms (ERP, Microsoft Dynamics 365 Finance, Finance/Accounting/Invoice System, Azure Data Lake) is a plus
Cross-cultural sensitivity and fully understand and adopt company's values and leadership model within daily operation, Experience in sizeable multinational corporations is a plus
Able to explain technical problems in simple layman terms and to work in a matrix environment with multiple business and IT groups