Field Sales Manager - Mox
Standard Chartered
- Quarry Bay, Hong Kong
- Permanent
- Full-time
- Drive the effective selling of Mox in merchant channels, working with our partners frontline sales team and providing the training, coordination, and relationship management that will enable success.
- Lead and manage a team that will visit, train, and coordinate with partner and merchant retail outlets and their frontline sales staff.
- Willing to have hands-on involvement visiting partner stores, ensuring both people and POSM opportunities are maximised to promote Mox.
- Ensure all retail promotional activities are compliant to conduct and regulatory guidelines, and implement mitigation measures if gaps are identified.
- Provide guidance and assistance in the placement and management of merchandising in stores.
- Improve the quality of sales in stores with additional guidance and training.
- Coordinate with Marketing and Partnership teams to develop materials that best support frontlline sales activities.
- Support the development of new partner and merchant opportunities.
- Provide regular and timely reporting on key performance metrics, merchant and customer behavioural observations, and issues requiring escalation.
- Key KPIs will be the number of visits, customer acquisition, and product adoption trends per store.
- University graduate 10+ years of sales experience in Hong Kong.
- Demonstratable experience in retail sales, especially in training and managing indirect frontline sales teams of sales/distribution partners.
- Strong attentiveness to detail, self-motivation and ability to work under a fast-paced environment.
- Ability to think innovatively.
- Excellent written and verbal communications in both Chinese and English.