Senior Product Manager (Fintech Payment Solutions) - CK
- Causeway Bay, Hong Kong
- $40,000 per month
- Permanent
- Full-time
- As Product Owner, deliver and enhance corporate Mobile App to support business strategy.
- Understand competitive landscape in local markets, discover market insights and identify customer pain points
- Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto corporate platform and overseas E2E development process from evaluating contracts to go-live. Manage channel partners and customer relationship in any product related engagement.
- Articulate value propositions of business initiatives. Translate business requirements into product requirement/ user stories. Ensure development team understands the context and specifications to deliver quality product within timeline.
- Understand user mindset and behavior thru research, observation, data-mining and E2E testing. Engineer and deliver frictionless and relevant payment experience to customers.
- Manage partner and customer relationship in any product related engagement.
- Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance
- 5 years+ experience in a product management or related role. Previous experience in payments or ecommerce industry is highly preferred
- Good understanding on ecommerce, payment technology, payment channels and industry players in Southeast Asia markets
- Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services. Experience in understanding business requirement and defining product specifications
- Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans
- Strong organizational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration
- Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done
- Excellent verbal and written communication skills. Ability to effectively communicate with internal and external customers
- Strong communication and interpersonal skills in Chinese and English