Duty Manager/ Night Manager

WM HOTEL

Sai Kung District, Hong Kong
Permanent
Full-time

5 days ago

WM Hotel Hong Kong, Vignette Collection is a newly built hotel and resort which is located inshore at the city of Sai Kung in Hong Kong, equipped with 260 guestrooms, most of the guestrooms overlooking the sea with balcony, food and beverage facilities, health centre, swimming pool, shopping arcade, car park and etc. We are sincerely inviting high calibre and energetic individuals to join our Team.Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.WM Hotel Hong Kong, Vignette Collection是一所位於香港西貢市中心全新興建的近海度假式酒店，酒店擁有260間客房，其大部份房間均建有陽台及可眺望海景，更備有餐飲設施，健身中心，泳池，商店及停車場等。我們誠邀有幹勁並對工作充滿熱誠的您，加入我們這個大家庭。Vignette Collection 洲至奢選是一家連鎖多元化豪華飯店品牌，為賓客打造更道地、更貼心的旅行方式。我們打造的系列品牌為賓客和同事提供了許多選擇，不僅富有新意，更能激發靈感。我們的品牌以人為本，重新定義豪華待客之道。我們的每家飯店都獨具風格，述說著各自的故事與來歷。讓我們攜手，一起走得更遠。Responsibilities

To act on behalf of management to monitor daily operations, tackle problems when they arise and to ensure the hotel is functioning smoothly at all times
To be accountable for handling guests’ complaints, comments and suggestions tactfully
To have knowledge of operations in each and every department and coordinate operations among them
To conduct daily hotel inspections to ensure everything is in proper order and all staff is performing their duties in compliance with the hotel policies and procedures
To be accountable for extending our hotel courtesy to all guests, particularly VIPs and ensure they receive proper attention at all times
To be acquainted with daily house functions, room occupancy and other relevant information for better handling of guest flow
To be responsible for assisting the check-in and escorting VIP guests to the hotel rooms
To be responsible for see off the VIP guests upon checking out
To conduct room inspections and pay special attention to those rooms allocated for VIPs and Special Attention Guests to ensure the hotel standards being maintained at all times
To report to management regarding incidents happening in the hotel by recording the details, including actions taken and results in the Duty Manager’s Log Book
To be accountable for coping with all emergencies, and referring them to Senior Management for immediate action if necessary
To carry out any other tasks as assigned by the Supervisor
To authorize rebate and paid out when necessary
To show rooms, food and beverage outlets and other hotel facilities to potential clients upon request

Requirements

Diploma holder or above in Hospitality Management or related disciplines
Minimum 5 years’ relevant work experience with 3 years at supervisory level
Outgoing personality with strong interpersonal and decision-making skills
Excellent command of both spoken and written English, Cantonese and Mandarin

Permanent Staff Enjoy全職員工可享:

Competitive Pay 可觀薪金
5-Day Work Week 五天工作周
Medical Benefits 醫療褔利
Discretionary Bonus 酌情性花紅
On-the-job Training 在職培訓
Promotion 升遷機會
Marriage Leave 婚假
Annual Leave 有薪年假
Duty Meal 免費膳食
Compassionate Leave 恩恤假
Staff Activities 員工活動
Transportation Allowance 交通津貼

We offer attractive remuneration package and excellent career opportunities to the right candidate, please apply and submit your resume with expected salary to Human Resources Department by the following methods.
我們會為合適的僱員提供優良的待遇及發展機會，請將您的個人履歷連同薪金要求經以下途徑遞交至人力資源部：Email電郵: [email redacted, apply via Company website]
WhatsApp: 5694 3756
Hotel Address: 28 Wai Man Road, Sai Kung, New Territories, Hong Kong.
酒店地址: 香港西貢惠民路二十八號Only short-listed candidates will be contacted for interview. All information of unsuccessful applicants will be destroyed after completion of recruitment process.
應徵者會被篩選進行面試，而不被錄用者所提交的資料，於招聘期過後將會銷毀。

CTgoodjobs

Apply Now