WHO WE ARE:As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.Job Summary:The Insurance Transformation Team is dedicated to the driving process and digital transformation within the Insurance Department. The mission focuses on enhancing operational efficiency, improving customer experience, and fostering innovation through technology.What you will be doing:Redesign the end-to-end customer journey: responsible for creating a seamless omnichannel experience, both online and offline, to drive revenue growthFormulate banca digital roadmap and drive system enhancement: integrating insurance offerings into our mobile app/ online banking as a new digital channel to capture business. Develop and/or enhance both banca and broker systems to improve operational efficiency and ensure timely project deliveryTransform overall operations process under Insurance Department, identify opportunities and drive changes to achieve a high level of operations efficiency and work qualityAs a risk champion to foster a culture of risk and compliance awareness across all team levels, supporting our annual audit exerciseDevelop and maintain a full set of practical manuals to safeguard the operations sustainabilityCultivate new ways of working mindset and furnish continuous improvement opportunitiesWhat we are looking for:University DegreeFLMI, ANZIIF/ ACII, IIQE, MPF as an added advantageOver 10 years working experience in insurance business with least 5 years managerial roleSolid experience in cross functional project delivery and resources planning, project experience in process re-engineering is preferableExperience in driving organization structural and strategic changes are advantagesFamiliar with Microsoft Office, knowledge of digital & system platforms development#LI-GT1What we offer:Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
