Assistant Personal Banking Manager (21-29K) / Customer Service, Inbound (18-28K)
Talent Pro Recruitment Company Limited
Hong Kong
Permanent
Full-time
3 days ago
Our client, a sizable bank in Hong Kong, is now looking for the high calibre candidates for their position of Assistant Personal Banking Manager and Customer Service - Inbound.Assistant Personal Banking Manager (21-29K)Responsibilities:Provide quality one stop banking service to retail customers in branch network.Handle enquiries and provide professional advises to customers as well as understanding their financial needs.Recommend appropriate banking product and services to meet their need so as to achieve business target.Requirements:Bachelor Degree holder or above in any discipline1-2 years’ experience in insurance, IFA or financial institutionIIQE Paper 1, 2 & 3Strong communication and interpersonal skillsProficient in both spoken and written English and ChineseCandidate with more experience will be considered as Senior PositionCustomer Service - Inbound (18-28K)Responsibilities:Handle customer enquiries regarding from inbound callResolve customer problems and complaints in timely and professional manner.Provide one stop service to customers for enhancing the customer engagement level.Provide administrative support to the team as assignedRequirements:HKCEE / HKDSE or above1-2 years Customer Service or Call Centre experience in banking / insurance industryPassed in IIQE exam is an advantagesProficiency in spoken English, Chinese and PutonghuaAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.