Officer, Flight Dispatch

• Seek advice from superior to make decision significantly affecting the operational security and/or decision regarding safety risk tolerability with respect to the safety and/or security of aircraft operations;
• Responsible for ensuring operations under their responsible areas are conducted in accordance with applicable regulations and HKE's policies, standards and requirements;
• Ensure flight planning and crew briefing duties are delivered in an effective and efficient manner;
• Work closely with OCC, M&E, AOS and Crew control to implement cost effective solutions to day-of-operation problems and contribute to the FOCC decision making process;
• Ensure relevant aircraft performance limitations, airport and ATC restrictions, RAIM prediction, weather and NOTAM advisories are available and considered for pre-flight preparation;
• Ensure EDTO flight planning and support services are delivered with legal requirements;
• Liaise with relevant authorities and Air Traffic Services Units / Centers for flight plan submission and filing;
• Ensure flight plan and subsequent changes are filed before dissemination to flight crew;
• Recommend alternative flight planning solutions to optimize allowable payload within regulatory requirements;
• Ensure flight dispatch document packages and crew documents are prepared in a timely, orderly and professional manner;
• Deliver flight dispatch document package and materials to the aircraft as and when necessary;
• Handle crew queries and provide feedback;
• Monitor emails, ACARS downlinks, telexes and all FOCC communication mediums and advise DMFOCC of issues that may affect flight planning;
• Keep abreast of knowledge and latest developments in the areas of flight planning and Dispatch methodology, the regulatory environment, and technology;
• Develop a professional and positive attitude towards work and encourage the same from staff through personal action;
• Monitor and provide relevant metrological information and latest NOTAM to alert DMFOCC for airport status change;
• Ensure automated aircraft position feeds from airborne company aircrafts are received and captured in the electronic aircraft tracking system;
• Assist the Duty Manager in activation of crisis, safety and security response procedures;
• Compile management reports;
• Maintain own competence in the role of Duty Officer, Flight dispatch;
• Perform ad-hoc duties as assigned by superiors.

• Secondary educated and met the English language proficiency requirements of: ‘Level 3’ or above in English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or; ‘Grade E’ in Use of English or Literature in English in the Hong Kong Advanced Level Examination (HKALE) or; A college diploma (except major in Chinese Language stream) or above awarded in Hong Kong or an English-speaking country;
• At least 1 year of relevant experience;
• Good command of both spoken and written Chinese, knowledge of Putonghua is preferred but not essential;
• Willing to work shift duties with early start and/or late finish (including overnight shift).

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

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