
Medical Consultant (Open to Nursing/ Physiotherapist/ Occupational Therapist)
- Hong Kong
- Permanent
- Full-time
- Run an injury rehabilitation programme based on Marsh’s own innovative model and work with a team of insurance professionals in Marsh
- Provide high standard and timely case management services in accordance with the agreed Business Protocols of the clients and/or any specific services standards
- Raise the profile of Marsh’s WIRM® servicing – both internal and external, e.g. to attend regular meetings, prepare case management analysis and present the current trend with clients
- Responsible for coordinating Personal Injury/Employees’ Compensation Case Management
- Communicate and liaise with injured person, employers, Government Departments, doctors, medical/rehab services partners and insurers
- Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within Marsh WIRM® Practice
- Actively follow up injured’s rehab progress regularly and update Marsh web based digital system to ensure there is no delay
- Manage Marsh’s clients account on Case Management side independently
- Assist in improving quality and efficiency of Case Management work, including workflow, web based digital system, rehab status reports and medical panel recruitment within Marsh WIRM® Practice
- Tertiary qualification in health or para-medical area i.e. physiotherapy, nursing, occupational therapy etc.
- At least 4 years relevant experience
- Excellent command of written and spoken English and Chinese. Proficiency in speaking Putonghua is an advantage
- Good knowledge of injuries management and recovery processes
- Ability to work in a team environment
- Good interpersonal and relationship development skills
- Good knowledge of Employees’ Compensation Ordinance
- Good analytical and problem solving skills
- PC literate in MS Word, Excel and PowerPoint
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