Manager /Assistant Manager, Customer Data Maintenance (1-year contract)
OCBC Bank
- Shau Kei Wan, Hong Kong
- Permanent
- Full-time
- Process New Account Opening for individuals / companies in accordance with guidelines on regulatory, such as AML, KYC, CDD and ECDD
- Perform daily customer/account maintenance , account clean up exercises, project review, such as high risk customer review, account reactivate and customer information update
- Ensure branch operating procedures are properly complied
- Assist Section Head to review and give suggestion for improvement / reengineering of current work flow and report any irregularities timely
- Assist unusual or difficult customer problems or refers to the proper department if necessary
- Handle authenticates/countersigns documents or correspondence for other oversea branches
- Provide coaching, support to subordinates
- Build up and maintain good customer relationship with internal and external customer for business growth
- Handle of incoming calls and email inquiries from internal and external parties.
- Prepare monthly, half- yearly and yearly return and statistics
- Perform other duties assigned by supervisors from time to time
- Diploma or above
- Minimum 5 years’ relevant experience in Banking industry
- Familiar with the processing of corporate account opening
- Good interpersonal and communication skills
- Outgoing, independent and self-motivated
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