Customer Services Officer (Overnight, FX trading firm, Perm, 25k)
Recruit Logic Limited
- Hong Kong
- Training
- Full-time
- Provide quality services in a professional manner and in accordance with all group standards
- Conduct processing review and document verification
- Collaborate with the other teams and provide support to clients’ enquiries
- Provide feedback and handle complaints to maintain service quality standard
- Handle internal enquiries and collaborate with internal departments
- Perform other ad-hoc duties as assigned
- Non-degree tertiary education, associate degree holder or equivalent in Business Administration, Business Management or equivalent
- 1 year of internship experience, and good command of English, Mandarin and Cantonese
- Positive attitude and a strong desire to deliver exceptional results with great attention to accuracy and detail
- Good team player with good communication skills and a strong sense of responsibilities
- Immediate available or short notice will be an advantage
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