
Logistics officer
- Hong Kong
- Permanent
- Full-time
- Orders Fulfillment
- Handle the customers inquiries/ issues/ claims in our CRM systems
- Manage escalations from business partners
- Liaise with HQ Supply Managers and Asia Pacific Factories to ensure on-time deliveries
- Manage inbound and outbound stock movement of our Global Distribution centers in Germany and Singapore to the regions.
- Manage deliveries directly from Asia Pacific Factories to our end customers
- Monitor shipments with Forwarders
- Manage return shipments from customers
- Logistical KPI performance management
- Ensure high customer satisfaction
- Support projects with Logistics focus
- Ad hoc tasks as required by Management
- Degree holder in Logistics, Supply Chain Management or related disciplines
- Minium 2 years of relevant working experience
- Experience in full set shipping documents, specially for triangular business models
- Familiarity with SAP SD and MM operation, and having experience in implementing logistics projects, will be added advantage
- Well-versed in MS Office applications such as Power BI, Word, Excel, PowerPoint etc.
- Quick leaner and contributor, self- motivated, independent, and able to work under pressure
- Good command in both written and spoken English and Chinese. Proficient in Mandarin is an added advantage
- Candidate with less experience but high potential will be considered as Assistant Logistics Officer
- Fresh graduates will also be considered