Officer (Member Protection and Services) – Member Protection function

Mandatory Provident Fund Schemes Authority

Ngau Tau Kok, Hong Kong
Contract
Full-time

26 days ago

The eMPF Platform Company Limited is a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority (MPFA) responsible for overseeing the design, development and operation of the eMPF Platform. The eMPF Platform is a major public utility which aims to standardize, streamline and automate the existing MPF scheme administration processes. It is the most significant reform of the MPF System since its introduction in December 2000.For background and details of the eMPF Platform, please go to our website https://www.empf.org.hkWe are looking for high calibre and passionate individuals to join us to undertake this transformation initiative that is leading the MPF ecosystem to a new era and is creating a positive impact on the working population of Hong Kong.The JobThe appointee’s major duties include:

To conduct investigation into trustee reported default contribution cases;
To assist in the compilation of default contribution records and filing of civil claims;
To assist in the inspection of business establishments in relation to MPF matters; and
To compile inspection reports.

The Person

A recognized degree, or equivalent;
At least two years of relevant experience in trust business or management of pensions/retirement schemes, compliance, insurance, finance/investment, public administration and accounting/auditing field, preferably gained in sizable or public organizations;
Good command of written and spoken English and Chinese;
Organized and customer-oriented, with good communication and interpersonal skills;
Good judgment and sensitivity, able to work independently and under pressure; and
Mature, flexible and a good team player.

(Candidates with less experience may be considered for the position of Temporary Officer.)Remuneration Package
A competitive remuneration and benefits package including a discretionary performance-linked variable pay, annual leave, medical, dental and life insurance coverage, and MPF will be offered. All new appointments will be made on a two-year fixed-term contract initially prior to consideration for appointment on a non-fixed-term basis.To Apply
Interested candidates are invited to apply by clicking the "Apply Now" button. The closing date for application is 22 August 2025. Applicants not contacted for follow up within 3 months after the closing date for application may assume that their applications unsuccessful. Applications not selected for further processing may be considered for relevant openings in the future but their applications will not be retained for more than a period of two years after the closing date.The information provided will be kept confidential and only be used for those purposes relating to your application. Please visit our website for the details of the MPFA’s Personal Information Collection Statement at https://www.mpfa.org.hk/en/mpfa/joining-mpfa/job-vacancies/personal-information-collection-statement. The MPFA is an equal opportunities employer and welcomes applications from all qualified candidates.

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