Guest Services Officer - Hugo's - Hyatt Regency Hong Kong, Tsim Sha Tsui

  • Hong Kong
  • Permanent
  • Full-time
  • 2 days ago
Description:What you will do:
  • Provide courteous, professional and efficient F&B service at all times
  • Greet and seat guests in professional manner
  • Take and manage reservations and table assignments effectively
  • Engage in heart-felt and genuine conversation and respond to guests' inquiries in an efficient and courteous tone
  • Build and maintain positive rapport with customers You will be responsible to provide an excellent and consistent level of service to your customers and to serve Food & Beverage to guests, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
Qualifications:What you should have:
  • Qualification in Food and Beverage Service training
  • Preferable prerequisite experience in a hotel/ restaurant with good standards
  • Basic Computer Skills and Cashiering Skills
  • Good communication skills and language skills
  • A great team player who is customer-oriented, attentive and hospitable

Hyatt