Technology & Innovation Officer / Assistant
Hotel ICON
- Tsim Sha Tsui, Hong Kong
- Permanent
- Full-time
- Provide technical support for hardware, software, core systems, and network issues.
- Assist in the setup, configuration, and maintenance of IT equipment.
- Monitor and maintain IT systems, ensuring optimal performance and security.
- Support both internal and external users with IT-related issues and
- Provide IT training to end users.
- Document IT processes, configurations, and changes.
- Participate in IT projects, including system upgrades and new implementations.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Fresh graduates are encouraged to apply
- Proficiency in troubleshooting hardware, software, and networking issues.
- Knowledge of PMS, POS, Microsoft 365, Windows platform, VMware, AI, Robotics, process automation, network administration, security, etc.
- Strong problem-solving and communication skills.
- Relevant certifications (e.g., CompTIA , CCNA, CISSP, Network+, MCITP, PMP) are advantageous.
- Proficiency in English and Cantonese; Mandarin is a plus.
- Ability to work independently and as part of a team, and willingness to stay updated with IT trends.
- Candidate with less experience will be considered as Technology & Innovation Assistant
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