Director, Business Development, Health

Prudential

Hong Kong
Permanent
Full-time

2 months ago

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.The role entails managing the profit and loss (P&L), driving product design and marketing strategies, ensuring seamless customer health journey and enhancing communication with the distribution channels. The role works closely with key stakeholders including but not limited to distribution, marketing, product, operations (inclusive of functions such as underwriting, claims, data analytics etc.) to implement strategies that fulfil Prudential Hong Kong's (PHKL) performance objectives on Health.Job ResponsibilitiesHealth P&L Management

Monitor and manage P&L for PHKL’s health business and ensure prescribed financial targets are achieved.
Identify and analyze market trends, customer and distribution needs, competitive landscape and business opportunities for revenue growth and cost optimization in the health business.
Collaborate with functional stakeholders to develop pricing strategies and business plans that maximize profitability.

Health Product Design and Marketing Strategy

Contribute to the design and development of PHKL's health product offerings that meet customer and market needs.
Develop marketing strategies and initiatives to drive the growth of the health business.
Collaborate with the marketing team to create compelling customer offers and campaigns and accelerate strategic delivery in PHKL’s health business.
Ensure compliance with relevant laws and regulations by working with ERM, Compliance and Operation Governance teams.

Distribution Engagement and Support

Establish strong distribution relationships by engaging key partners and providing input on sales incentive strategies that facilitate health business growth.
Develop and execute communication strategies to enhance the confidence of distribution channels in selling medical products.
Collaborate with distribution teams to provide training and support on health products and sales techniques.
Provide guidance on market trends and insights to distribution partners to optimize their performance in the health business.

Customer Health Journey Design

Collaborate with the Health Journey Transformation role and contribute to the design and implementation of a seamless customer health journey across all touchpoints.
Provide insights and recommendations based on customer feedback and market research to enhance the customer health journey.
Work with cross-functional teams to implement improvements in processes and services to ensure seamless experience for customers.
Ensure compliance with regulatory requirements and industry best practices in the design of the customer health journey.

Job Requirements

Degree holder in healthcare administration, business administration or related fields. Master's degree preferred.
Accounting background and P&L management
Proven experience in business development capacity in the medical and health business and in executing business strategies in the health sector.
Strong knowledge of healthcare industry, market trends, insurance regulations and compliance requirements.
Excellent leadership abilities, including ability to collaborate via virtual and cross-functional teams.
Results-driven mindset with focus on driving business growth.
Strong influencing skills, particularly with distribution partners to drive under stretched targets.
Strong financial analysis skills.
Strong negotiation, interpersonal and communication skills.
Proactive and result driven.
Excellent command of written and spoken English & Chinese.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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