Associate Officer - Customer Services

Discovery Bay, Hong Kong
Permanent
Full-time

11 days ago

Come Grow and Create a Lifestyle with UsWe are a Hong Kong-listed company (stock code 00480) with over 3,000 employees in Asia. Over the past four decades, we have built up a diversified business portfolio covering real estate development and investment, property management, luxury hotels and other investments in Hong Kong, Mainland China and across Asia. It is our PEOPLE who create the HKRI success. We pride ourselves on having a collegial working environment where our employees can fully realise their potential and create the future of HKRI together. We are now inviting high calibre talents to join our exciting team and foster a rewarding and challenging career with us.Responsibilities:

Lead the concierge team and monitor the work performance.
Able to work independently according to company's procedure
To understand customers' need and effectively respond to customer's enquiries, demands or relay to relevant parties
Work with Estate Management team to raise constructive suggestions to superiors to improve quality of living of residents

Requirements:

Post-secondary level or Tertiary education,
Minimum 3 years related working experience, with 1 years supervisory experience
Certificate or Diploma in Hospitality will be an advantage
Holder of Security Personnel Permit is a must.
Team-player, pleasant and passionate in community involvement
Well interpersonal and communication skills with residents, owners. public members etc.
Good command of written and spoken English and Chinese
Knowledge in MS Office. Familiar with design software will be an advantage

Work Location: Discovery BayFree transportation to Discovery Bay will be provided. In fact, it only takes 25 min ride for ferry from Central or 10-15 min ride for bus from Sunny Bay MTR. If you want to know more about the work life in Discovery Bay, please watch this video: https://goo.gl/6LLK75Benefits:We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, duty meal, birthday leave, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.Application Methods:

Online application - visit our website http://www.hkri.com (Career Opportunities/ Property Management) to complete the on-line application form
Email - send your detailed resume and expected salary to "Apply Now"
WhatsApp - 6092 2560
Fax - 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

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