Business Analyst/Project Manager
IO TECH SOLUTIONS LIMITED
- Hong Kong Island, Hong Kong
- Permanent
- Full-time
- Collaborate with stakeholders to gather, document, and analyze business and functional requirements
- Translate business needs into clear user stories, use cases, process flows, and system specifications
- Conduct gap analysis, identify process improvements, and propose practical solutions
- Support product and development teams during requirement clarification and validation
- Assist in UAT (User Acceptance Testing) and ensure business needs are met before deployment
- Develop and manage detailed project plans, timelines, resource allocation, and deliverables
- Coordinate and lead meetings with cross-functional teams and stakeholders
- Monitor project progress, identify risks, and implement mitigation strategies
- Ensure that projects are delivered on time, within scope, and within budget
- Track and report project performance using appropriate tools and KPIs
- Manage scope changes, stakeholder expectations, and project documentation
- Bachelors degree in Business Administration, Information Technology, or a related field
- 3+ years of combined experience in business analysis and project management Proven ability to gather and document requirements using various methods (e.g., interviews, workshops, surveys)
- Experience with Agile, Scrum, or Waterfall methodologies
- Strong proficiency in tools such as JIRA, Confluence, MS Project, or Trello
- Excellent written and verbal communication skills
- Ability to manage multiple stakeholders and projects simultaneously
- Experience working in software/IT or digital transformation projects
- Knowledge of wireframing/prototyping tools (e.g., Balsamiq, Figma, Axure)
- Familiarity with data analysis and reporting tools (e.g., Excel, Tableau, Power BI)
- Certification in PMP, CSM, or CBAP is a plus