Digital Ambassador (banking, customer service, up to 25k)

PERSOL

  • Tsim Sha Tsui, Hong Kong
  • $25,000 per month
  • Permanent
  • Full-time
  • 28 days ago
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.PERSOLKELLY Hong Kong Limited: Employment Agency Licence No. 79017PERSOL Hong Kong: Employment Agency Licence No. 79006Job descriptionOur client is a reputable Singapore bank. They are seeking for a Digital Ambassador to support their daily operation.Responsibilities:
  • A digital ambassador to reply to inquiries
  • Assisting customers in the registration process for online platform services.
  • Handling requests for changes in users, mobile numbers, and email addresses associated with online platform accounts.
  • Resolving issues related to locked online platform services and providing necessary guidance.
  • Assisting customers in understanding and utilizing various transaction functions.
  • Assist customer to sign the account opening documents.
Requirements:
  • Diploma Holder or above, Degree holder preferred
  • 1 year or above relevant experience is an advantage
  • Good command of English and Chinese
  • Proficiency in PC applications including MS Word, Excel, PowerPoint and Chinese word processing
To apply for this position, please send your full résumé to us by clicking Apply Now in word format indicating the reference number and title.If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence,and used for recruitment purposes only in accordance with PERSOLKELLY Hong Kong Limited’s Privacy Notice.PERSOLKELLY Hong Kong Limited: Employment Agency Licence No. 79017PERSOL Hong Kong: Employment Agency Licence No. 79006

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