IT Operations Team Lead /Supervisor

FRG Technology Consulting

  • Hong Kong
  • Permanent
  • Full-time
  • 1 month ago
Overview:Our client is looking for an IT Operations Team Lead to oversee a 24x7 support team. The role involves system monitoring, security oversight, and ensuring SLA compliance in a Linux-based environment.Key Responsibilities:
  • Lead 7x24 operations team and manage onsite/offsite support
  • Configure, implement, manage, and troubleshoot the internal system
  • Monitor system performance and handle incident response
  • Handle security incidents and ensure system/network protection
  • Ensure SLA compliance and minimize service disruptions
  • Coordinate hardware repair and network support
  • Liaise with external parties including government stakeholders
  • Work with third-party providers on system integration
  • Maintain detailed system and operational documentation
Requirements:
  • Strong Linux/system administration experience
  • Good understanding of IT security and incident response
  • Familiar with SLA-driven service delivery
  • Security certifications (e.g. CISA, CISSP) preferred
  • Team leadership in 24x7 or shift-based environments
  • Experience with government clients is a plus
  • Willing to work on a 7x24 shift schedule
This is a great opportunity for those looking for a stable and long-term career. You'll be part of a team with growth potential. We aim to hire within this month, so if you're interested, please apply or contact me directly, or call me at for discuss further.

FRG Technology Consulting