Ground Operations Coordinator (Part time)

ShopBack

Hong Kong
Permanent
Part-time

23 days ago
Apply easily

Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel - not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop - and looking for bold, driven individuals to join us.Your Adventure Ahead

Distribute ShopBack point-of-sale materials (POSMs) to partner outlets
Manage daily visit routes and logistics to maximize productivity
Conduct on-site merchant training and educate outlet staff on ShopBack's digital solutions
Analyze operational metrics & troubleshoot operational issues affecting partners
Assist in the deployment of campaigns, signage, and promotions to enhance user retention and acquisition
Gather and maintain up-to-date outlet information, including store visuals, POSM visibility, and system feedback
Provide field insights to improve operations and partner experience
Working hours: Monday to Friday, 1:00 - 5:00 pm

Essentials to Succeed

A self started with excellent communication and interpersonal skills
Highly organized with strong multitasking abilities
Ability to work effectively under pressure in a deadline-driven environment
Familiar with the roads in Hong Kong & willing to commute to various places within Hong Kong
Proficiency in English and Cantonese is mandatory. Mandarin proficiency is a plus

ShopBackers' DNAGrit - We tackle all challenges head-on, working together to solve problems and achieve success.Hunger - We value hard work, and having relentless drive.Speed - We move fast and have a bias for action, all to deliver maximum impact.Impact - We focus on results, always aiming for the best possible outcomes and timelines.Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.Exclusively for ShopBackersCareer progression paths and opportunities to take on greater challenges that help you realise your ambitions.Be part of a winning team on a journey to global scale.Competitive compensation based on your performance.Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at .

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