Quality Control Specialist (PD&O-QCS)
SmarTone Telecommunications Holdings
- Kwun Tong, Hong Kong
- Permanent
- Full-time
- Conduct various types of testing (functional, performance, and automated testing) for products, offers, sales processes and billing
- Design, develop, and execute comprehensive test plans, test cases, scripts and issue reports
- Ensure compliance with product requirements and company quality standards
- Identify mismatches between requirements and technical implementation
- Monitor reported issues for proper resolution
- Develop mechanisms to identify emerging product risks
- Bachelor's degree in Quality Management, Information Systems, Decision Analytics or a similar field
- Minimum of 5 years of experience in quality assurance or quality control; Less experience will be considered as QC Associate Specialist
- Proficiency in issue tracking, testing, data and scripting tools (e.g. Jira, Cognos, PowerBI, Excel, Selenium, Python, UIPath)
- Basic knowledge of QA/QC framework and methodologies (e.g. Six Sigma)
- Excellent analytical and troubleshooting skills
- Good communications and teamwork skills
- Knowledge in Telecom Business Support System (BSS) and industry regulatory requirements is an advantage
SmarTone
31/F, Millennium City II
378 Kwun Tong Road
Kwun Tong
Kowloon, Hong Kong
Attn: Human ResourcesBy Fax: 2881 6405By Email:(Please quote reference number on the application.)SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.