Guest Relations Host

Admiralty, Hong Kong
Permanent
Full-time

16 days ago

Shangri-La Hotels are five-star luxury hotels located in premier city addresses around the globe."To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design.Strategically located in the heart of Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.We are looking for a Guest Relations Host based at Island Shangri-La, Hong Kong!As a Guest Relations Host, we rely on you to:

Ensure the smooth and efficient operation of Guest Relations Department
Provide personalized and prompt service to VIP guests from arrival to departure
Liaise with relevant departments regarding guests' logistical requirements and amenities
Keep updating the VIP list and guest preferences
Knowledge of Hotel information to answer inquiries

We are looking for someone who has:

Higher Diploma or above in Hospitality Management or other related disciplines
Minimum 1 year experience in the Hotel or Service Industry
Self-motivated and well-organized
Outgoing, customer oriented and self motivated individual
Strong communications skills and interpersonal skills
Excellent command of spoken English and Putonghua

For other vacancies, you may visit the career section of our website.Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8920 / 2733 8780
WhatsApp: (852) 5582 8849
Email: [email redacted, apply via Company website]
Website: www.areyoushangri-la.comIf the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

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