Relationship Manager, Merchant Relationship Management

Dah Sing Bank

  • Hong Kong
  • Permanent
  • Full-time
  • 17 days ago
Reporting to Section Head, Merchant Relationship Management, you are expected to grow DSB merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income, partnership development, and new product delivery.Main Responsibilities:
  • Solicit new merchants to use the Bank's Merchant Acceptance Service and Installment Payment Plan Service.
  • Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle
  • Explore and develop new business opportunities with different partners and payment vendors.
  • Cross-sell SME Banking products to increase total relationship revenue.
  • Collect market intelligence and propose improvement on team strategy.
  • Work closely with Card Marketing Team on carrying-out merchant promotion program.
Incumbent Requirements:
  • University graduate with minimum 3 years’ relevant experience or secondary education with 8 years’ relevant experience.
  • Self-motivated, sales driven and client focused
  • Excellent merchant network connection.
  • Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities.
  • Proficiency in English, Cantonese and MS Office.

Dah Sing Bank