
Systems Engineer (Category 2) (C33728)
- Wan Chai, Hong Kong
- Permanent
- Full-time
- Provide technical support to the system infrastructure for the IT systems under the Hong Kong Public libraries of the department.
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD;
- Provide technical support for the server infrastructure for IT systems under the Hong Kong Public Libraries;
- Provide administrative and technical support in IT Security Operation such as SRAA, patch management, incident handling, etc.
- Collaborate with application teams and security teams for system implementation and ongoing support activities;
- Compile project and technical documents, such as project plans, technical specifications, and test reports;
- Provide on-call technical support and other duties assigned by supervisor;
- Work irregular hours if necessary.
- Degree in Computer Science / Computer Studies, or equivalent;
- Solid experience in system infrastructure, including Windows/Linux platform, Virtualisation platform (e.g. VMware, Hyper-V, FusionSphere) and Container technology (Docker, K8S);
- At least 3 years' experience in MS Active Directory administration, Linux System administration and SAN; experience in networking is an advantage;
- Experience in supporting large-scale Government public facing system; at least 2 years' experience in the management and support of Government systems and services;
- Knowledge in system management and monitoring tools, such as ManageEngine, PRTG and Splunk;
- Knowledge in IT security operation activities, including SRAA, patch management, incident handling, access controls and log review, etc;
- Good problem-solving and critical thinking skills;
- Good collaboration and communication skills; good coordination skills is a must;
- Good command of written and spoken English and Chinese;
- At least 4 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
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