Customer Service Officer (E-Commerce)

Yoho Hong Kong Limited

Kwun Tong, Hong Kong
Permanent
Full-time

11 days ago

About the JobDeliver excellent customer serviceMaintain close relationship with key accountsImprove merchants’ satisfactory level by providing consulting solutions via web chat, e-mail and phone callsLiaise with internal parties to ensure efficient and effective service to customersAssist in other ad-hoc assignments as requiredAbout the PeopleStrong communication and problem-solving skillSelf-motivated, able to work independentlyMature, responsible, carefulExcellent typing speedFamiliar with MS Word and ExcelHands-on experience from account management & B2B would be an advantageShift duty is required (Mon-Sun, 10:30-19:30, 8 day off/month)Min 3-4 year experience in customer service/account management industryImmediately available is preferredYou will EnjoyDouble payStaff purchase discountGroup Medical InsuranceVarious types of pay leave
(e.g. Pay Sick Leave, Birthday Leave, Marriage Leave, Special Leave, etc.)Energetic and open-minded teamFun and harmonious working environmentBroad job exposureRelaxed dress codeRemuneration will be commensurate with qualification and experience. Interested parties, please send your application with detailed resume indicating both existing & expected salary and date of availability to us by clicking " APPLY NOW ".We are an equal opportunity employer. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All applications received will be kept in strictest confidence and for recruitment purpose only.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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