Customer Service Officer

Adecco

Causeway Bay, Hong Kong
Permanent
Full-time

16 days ago

1 year contract renewable
Location: Tai Hang, Causeway Bay
Immediate available is preferred

Our client is a Government department. They are looking a Customer Service Representative to support their daily operations.Responsibilities

Provide general reception duties such as receiving enquiries from the general public

and relay the messages to appropriate staff for handling.

Greet visitors and handle reception matters

Provide administrative and clerical support including courier service, incoming and

outgoing mailing services, document preparation and sorting the letters accordingto Divisions / Sections for the distribution of OA.

General support for Scheme Applicants:

1. Facilitate schemes applicants with QR code letters or walk-in applicants inusing the Queueing Machine for tickets printing.2. Relay inquiries to corresponding Scheme Officer.3. Assist in coordinating the daily antiseptic cleaning for the interview booths withoutsourced cleaning staff as necessary.

Assist in other administration du

Experience

Diploma holder or above;

Minimum 2 years' relevant experience in customer service is preferred;

Good customer service skills and strong interpersonal and communication

skills;

A proactive team player with a pleasant character, detail-oriented and able to

work independently;

Good command of both written and spoken English and Chinese (Putonghua

and Cantonese);

Good computer literacy in Word, Excel and Chinese Word Processing

Education

Adecco

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