Senior International Proposition Manager, Proposition Development - Wealth & Personal Banking

HSBC

  • Central, Hong Kong
  • Permanent
  • Full-time
  • 22 days ago
Job descriptionSome careers shine brighter than othersIf you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key-areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.We are currently seeking a high calibre professional to join our team as a Senior International Proposition Manager, Proposition Development.Principal ResponsibilitiesIn this role you will
  • Support the design, develop and implement international business model to support international customer acquisitions and deepening, including International value propositions, distribution strategy, and cross department collaboration
  • Assist to drive Customer Lifecycle Management initiatives and wealth deepening for international customers to deliver improvements across the continuum
  • Drive the effective roll out of new business initiatives such as campaigns, cross border collaboration, to support new to bank acquisitions among non-resident and international prospects
  • Act as SME for NRC propositions to drive pan China collaboration with HBCN and respective teams to support customer acquisitions and deepening via effective proposition, product and service offerings, journey and process enhancements, and customer experience improvements for Chinese customers onshore and offshore
RequirementsTo be successful you will need
  • Experience in retail banking with in-depth understanding and experience in the financial or banking sector, leadership/management experience required
  • University degree or relevant post graduate qualification. Advance degree (MBA or equivalent) is a plus
  • Strong business acumen with advanced strategic planning and project management skills and a hands-on approach to drive improvement and resolve problems
  • Proven record in strategy formulation on international banking business and retail banking with strong understanding of customer behaviours and needs related to banking and wealth
  • Experience in addressing the needs of internationally mobile high net worth clients (includes non-resident Chinese and expats) and their banking and wealth needs preferred
  • Excellent understanding of Wealth & Personal Banking strategic imperatives and being able to translate them into business objectives and policies
  • Strong interpersonal and communication skills to engage stakeholders across businesses and functions with ability to influence senior teams
  • Prior experience working with or in foreign markets advantageous; Language skills preferred: English and Chinese (Mandarin)
Opening up a world of opportunityHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC