Assistant Manager, Account Management (Automation)

Geek Plus International Company Limited

Hong Kong
Permanent
Full-time

14 days ago

Geek+ is an advanced robotics technology company specialized in smart logistic solutions. Founded in 2015 and headquartered in Beijing, China, the company has become the largest independent logistics robotics company worldwide, with over 300 projects globally. Clients include Fortune 500 companies, and leaders in retail, apparel, automotive, ecommerce, manufacturing and more. Geek+ has over 1500 employees and offices in China, Japan, Hong Kong, Singapore, Germany, the UK and the US.Geek+ is looking for an Assistant Account Management Manager, APAC to join our team. Are you someone who is driven by curiosity, and craves a good challenge? Join us and be part of this exciting adventure!What you have to do

Plan, execute and follow-up after-sales activities directly with key clients
Build, sustain and manage relationship with clients at all levels
Lead regular meeting and coordinate with internal teams to fulfill client needs in a timely manner
Handle complaint cases and queries, divert cases to related functional teams, prepare service reports to clients accordingly
Review and enhance the current operations to ensure operation runs smoothly
Ensure constant clear communication with distributors, service partners as well as clients

What you need to have

Degree holder with 3 years of experience in corporate account management, experience in logistics, 3PL, robotic automation is an advantage
Good spoken and written English and Mandarin, native in Cantonese
Attention to details, strong planning and organizational skills
Flexible and open-minded, capable to work with stakeholders independently
High flexibility to suit overseas customers operation hours

What we offer

5-day work week
Young and energetic work culture with global exposure
Opportunities for global mobility
Double pay and attractive performance bonus
Medical and dental coverage
14 to 21 days of Annual Leave entitlement
Cozy office environment with light refreshments
Convenient work location: Kowloon Commerce Centre, Kwai Chung

If your qualifications, experience, and aspirations match our requirements, please send your resume with your current and expected salary to us. All information and materials submitted to Geek+ will remain strictly confidential and be treated for recruitment purposes only. Only short-listed candidates will be notified. All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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