System Analyst, ERP
IO TECH SOLUTIONS LIMITED
- Hong Kong
- Permanent
- Full-time
- Serve as the main point of contact for day-to-day operational support of ERP and IT systems, handling configuration, troubleshooting, and engaging with vendor support.
- Ensure the successful implementation and upgrades of ERP and IT systems by conducting testing and coordinating User Acceptance Testing (UAT).
- Provide comprehensive training and ongoing support to end users.
- Assist in preparing requirement, functional, and testing specifications.
- Resolve user-reported issues by collaborating with users, IT team, and vendor support.
- 2+ years' experience in business analysis and ERP software implementation.
- Advantageous to have experience with Workday, Virtual Roster, BirchStreet, Ramco, or other ERP systems in HR, finance, and procurement.
- Proven skills in gathering business requirements, performing gap analysis, and assessing business impact.
- Strong consultative, communication, and problem-solving skills.
- Excellent proficiency in Microsoft Office suite.
- Proficient in written and spoken English and Cantonese. Mandarin is a plus.