COMMUNITY RELATIONS OFFICER (Job Ref. No. T2/CRO/067/23)
Bouygues Construction
- Kowloon Bay, Hong Kong
- Permanent
- Full-time
Location: Kowloon BayAbout the ProjectTrunk Road T2 ProjectThe Trunk Road T2 project is located at the Former South Apron of the Kai Tak Development. The main scope includes the construction of a 3.4km dual two-lane trunk road, ventilation buildings, electrical and mechanical services, and other associated works.The construction will adopt Tunnel Boring Machine (TBM) excavation, cut-and-cover, drill-and-break and drill-and-blast methods.About the Role:
- Provide public, media relations and communication supports in relation to the project;
- Implement communications programs to maintain good relationships with District Councils, local communities and other key stakeholders;
- Prepare project-related publications including the information leaflets, presentation materials, press materials, newsletters, on-site display tools, hoarding decorations, etc.
- Plan, organize and attend public consultations with local organization, green groups and District Councils during or outside normal working hours;
- Answer enquiries and handle complaints from the public on 24-hour basis;
- Manage public communications related to complaints or issues;
- Maintain good relationship with media to generate positive news coverage;
- Plan and organize milestone events for the project, e.g. Groundbreaking Ceremony;
- Manage progress photos and videos. Familiar with photo editing and video production; and
- Conduct other work tasks assigned by the Supervisors.
- University degree in Communications, Public Relations or relevant discipline
- Minimum 5 years hands-on experience in public affairs, community relations, complaint handling, corporate communications and crisis management;
- Experience in community relations and dealing with District Councils;
- Excellent communication and interpersonal skills ; able to communicate with all levels; must be a team player;
- Ability to work independently to deal with complex and multiple tasks;
- Versatile in issues management and handling crisis and complaints; and
- Proficient in both written and spoken English and Chinese (Cantonese and Putonghua)
- Skillful in Photoshop, Premiere, AI
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