Membership Manager

Kowloon Cricket Club

  • Jordan, Hong Kong
  • Permanent
  • Full-time
  • 2 days ago
The Kowloon Cricket Club, is a premier sports club in Hong Kong competing in a number of sports and other recreational pursuits with extensive food and beverage amenities and other facilities and is an accredited heritage Clubhouse Building.Responsibilities:
  • Prepare written and statistical membership reports
  • Provide direction to the team on handling enquires/cases that fall within grey areas lacking specific policies
  • Address members’ complaints promptly
  • Organize various events including interviews, Annual General Meeting, Extraordinary General Meeting of the Club
  • Oversee the Membership Team's daily operations
  • Process new Member applications/resignations/changes of particulars
  • Responsible for keeping and maintaining the accurate database of the Club
  • Provide service training for the Membership Team
  • Supervise Membership Team
  • Report to Chief Administrative Officer
  • Handle ad-hoc projects as assigned by management
Requirements:
  • Degree holder in Public Relations / Communications / Journalism / Related discipline
  • Over 5 years relevant working experience / 2 years or above in a senior PR/Marketing/administrative position.
  • Strong project management, analytical and problem solving skills
  • Proficiency with MS Office: Excel, Power Point, Word and Chinese processing
  • Excellent writing, communication and service skills
  • Excellent command of spoken and written English, Cantonese & Putonghua
  • Able to work under pressure and meet tight deadlines
  • Less experience will be considered as Assistant Membership Manager
A competitive package will be offered to the successful appointee. For interested parties, please submit a full resume with expected salary and date available via APPLY NOW.(Personal data collected will be treated in the strictest confidence and used for recruitment purposes only.)

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