Front Office Recruitment Team Lead (Banking industry)

Resource Solutions

  • Hong Kong
  • Permanent
  • Full-time
  • 1 month ago
Are you ready to take your career to the next level? Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world's leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working If you are ambitious, curious and dare to do different, we want to meet you.Do you want to work with some of the world's biggest businesses? Partner with them on vital projects? Develop your profile and expertise with a rapidly growing global business that's recognised for excellence? If so, we are the solution.Resource Solutions is a global leader in RPO solutions, helping some of the world's leading companies to recruit the talent they need to succeed.Role SummaryThe Team Leader's responsibility is to manage the efficient and effective day to day operational running of the onsite recruitment team, ensuring they have the necessary support, tools and training to succeed and comply with SLA's.ResponsibilitiesTeam Management
  • Review and management of team workload & resources requirements and tasks ensuring all are completed to the required standards
  • General team management (weekly update meetings, holiday, sickness, discipline)
  • Coaching and development of team members
  • Individual staff development, including cross skill training
  • Bi-annual performance reviews, including objective setting
Recruitment Process Management
  • Ownership of full lifecycle recruitment for some senior hires within the organisation as required
  • Ensuring all approved roles are advertised internally and on external careers site and vacancies are recorded on ATS
  • Provision of regular commentary on direct recruitment activity to Operations Director / Account Manager to include number of roles filled by referral, internally and via directly sourced methods, cost savings via direct recruitment, new initiatives to attract candidates
  • Ad hoc project work as given by the business and account manager from time to time
  • Recommendations of service needs, training, Resource Solutions process, client process
  • Driving 100% data integrity by team, ensuring all relevant data points are achieved through conducting regular spot checks and audits as required.
Vendor Management
  • Managing and optimising PSL vendor relationships to ensure a motivated supply chain providing best quality resources
  • Preparing and conducting regular vendor performance reviews to ensure the client is receiving the best service
  • Facilitating agency briefings with hiring managers
Essential Requirements
  • Proven leadership experience, managing recruitment teams in either an onsite or in-house environment
  • Applicants with strong people management skills that lack front office experience will be considered'
  • Demonstrable ability to motivate and drive a recruitment team to fulfil their targets
  • An existing network of Technical banking candidates in Hong Kong would be highly beneficial along with a thorough understanding of the local market
  • Proven stakeholder engagement and client relationship management experience
  • Service driven approach to recruitment
What to expect in this role?
  • We never forget that we're a people business. You can find out more about our company online where you'll be able to read our people stories.
  • A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you'll be offered a top salary and benefits package with bonuses/commission and fantastic incentives programme.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Should you not wish to have your profile maintained in our database please contact us at For further information about how your data will be handled, please refer to our

Resource Solutions