Supervisor, Fare Management
Hong Kong Airlines
- Hong Kong
- Permanent
- Full-time
- Prepare fare uploading guideline and send request to outsourcing company
- Monitor outsourcing company's working status and provide guidance.
- Quality check of fare & rule with testing result
- Answer enquiries from internal and external parties which are related to GDS(s) fares' display, auto pricing problem, ticketing issues, etc.
- Work with Finance Team to verify the reason of wrongly issued ticket and depend on result to take corresponding follow up action
- Procedure and manual review and updates
- New fare product design and system testing
- New system features' development and deployment
- Assist to ensure a smooth daily operation within FM Team
- Working experience which are related to GDS, airline Pricing & Tariff or ATPCO fare filing will be an advantage
- At least 2 years working experience in supervisory level in travel industry
- High Diploma (same grade) or above.
- Professionally qualified in advanced air tariff and ticketing
- Proficient in computer skill, including MS Excel, Word, Power Point & Chinese Wording Processing
- Good command of spoken and written English and Chinese, Putonghua is required
- Strong numerical sense and logic thinking ability
- Strong negotiation and analytical skill
- Candidate with less experience will be considered as Officer, Fare Management