Marketing Specialist - CRM Project (6 months contract, up to 25k/m) - MNC Retail
MSS Recruitment
- Wan Chai, Hong Kong
- $25,000 per month
- Temporary
- Full-time
- Provide support for the brand's loyalty program operations, including collateral updates and CRM gift stock management.
- Plan and execute CRM activations such as VIP week and VIP customer gifting campaigns.
- Support and coordinate the setup of communications (SMS/MMS/eDM) using Salesforce Marketing Cloud.
- Prepare campaign reports and analyze customer behaviors.
- Collaborate closely with brand teams (marketing and retail) to ensure smooth operation and execution of loyalty program and CRM campaigns.
- Support User Acceptance Testing (UAT) for new CRM systems and prepare documentation for CRM workflows.
- Handle daily administrative tasks and customer inquiries.
- 1-2 years of relevant experience in CRM or digital marketing preferred, fresh graduates are welcome to apply.
- Strong communication and interpersonal skills.
- Previous experience with Salesforce Marketing Cloud and data analysis is preferred.
- Proficient in MS Word, Excel, PowerPoint.
- Fluent in written Chinese and English.
- 5-days work week
- Fun working environment
- Wan Chai
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