Senior Manager, Healthcare Operational Insights

Hong Kong
Permanent
Full-time

17 days ago

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.If you believe in developing a better tomorrow, read on.About the RoleSupport the ongoing development of AIA Healthcare business and partner performance reporting, setting the process and framework including controls and governance in collaboration with AIA Group, LBUs and external vendors, to ensure the delivery of timely and accurate information and actionable insights.Roles & Responsibilities:

Develop and deliver management reports enabling timely and informed decision-making by senior stakeholders.
Leverage industry experience and commercial acumen to interpret key performance indicators and partner-related data, generating actionable insights that drive business value.
Ensure accurate and efficient reporting across the PPDTR (Predict-Prevent-Diagnose-Treat-Recover) health and wellness ecosystem
Collaborate with internal stakeholders across Group and Local Business Units to understand reporting requirements and liaise with external partners to ensure alignment.
Design and implement robust data integration solutions to extract, consolidate, and utilize data from diverse sources.
Recommend and implement improvements to existing reporting methodologies.
Identify and resolve data quality issues in partnership with internal and external stakeholders, ensuring data integrity and reliability.
Establish and maintain strong processes and controls for data definition, collection, validation, and documentation, aligned with ESG governance standards.
Drive automation and process streamlining to improve reporting turnaround and scalability.
Conduct ad hoc analyses to support health and wellness initiatives, using data-driven insights.

Requirements:

Bachelor’s degree in Business Administration, IT, Mathematics, Statistics, or a related field.
8–10 years of experience in health administration, operations, and data analytics, preferably within the insurance or healthcare sectors.
Proven expertise in performance reporting, data integration, and insight generation to support strategic decision-making.
Strong proficiency in data analysis, reporting tools, and integration technologies.
Demonstrated ability to manage and resolve data quality issues across complex stakeholder environments.
Skilled in improving reporting methodologies and translating data into meaningful business insights.
Understanding of the health and wellness ecosystem
Familiarity with governance and control frameworks
Good communication skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

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