Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.As a Captain, we rely on you to assist the restaurant operations to:
Provide quality service to guests
Ensure smooth operations of the work section appointed and strive for customer delights
Ensure that service / items are prepared according to restaurant standards
Check cleanliness of the section prior to and after service
Obtain customer feedback during operation to ensure guest satisfaction
Assist the manager in the day to day operations
We are looking for someone who has:
Relevant working experience in a supervisory role in F&B is preferred
With formal training in Hospitality Management is an advantage
Excellent guest interaction skills
Strong communications and interpersonal skills
Guest oriented and a good team player
Outgoing and friendly with great attention to detail
