Graduate School - Assistant Manager (Admission)
Hang Seng University of Hong Kong
- Hong Kong
- Permanent
- Full-time
(Ref: AM (Admission) (GS) 2025-08-22)Responsibilities
- to oversee the end-to-end admission process for HSUHK’s postgraduate programmes, from application review, vetting, to granting admission offer, ensuring adherence to university policies, regulations and deadlines;
- to work with academic units, programme directors, and programme officers to ensure a quality and efficient admission process for applicants of postgraduate programmes;
- to work closely with academic departments, faculty members, and other stakeholders to streamline admission procedures and enhance the overall student experience;
- to utilise data analytics to track key admission metrics, identify trends, and generate reports to support decision-making and process improvement;
- to assist in the development and implementation of admission policies, procedures, and guidelines in alignment with the university's strategic objectives;
- to serve as a point of contact for prospective students, addressing inquiries, providing guidance on the application process, and ensuring a high level of customer service;
- to conduct training sessions for admission staff and TPG programme officers on best practices, university policies, and updates in the field of postgraduate admissions; and
- to assist the manager to provide secretarial support to the Graduate Studies Committee.
- possess a bachelor's degree with a minimum of 5 years of relevant working experience;
- have experience in handling admissions-related matters and in workflow automation;
- have relevant administrative experience with competence in committee work will be advantageous;
- possess knowledge of relevant laws, regulations, and best practices in higher education admissions;
- be proficient in data analysis and report generation, with knowledge of IT applications will be a definite advantage;
- have good command of written and spoken English and Chinese (Cantonese and Putonghua);
- have effective administrative abilities and strong organisational, coordination and problem-solving skills; and
- demonstrate a strong sense of accountability and attention to detail.
Salary will be commensurate with qualifications and experience. Interested applicant should visit this link https://recruit.hsu.edu.hk/ and apply on or before 7 September 2025. Review of applications will begin soon until the position is filled. The University reserves the right not to fill the position in this exercise.Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.