Project Manager - Digital Business Services

• Plans, mobilises and directs projects of medium to high complexity scale from definition to closure
• Responsible for the end to end delivery of a single project or workstream of a larger project or programme, proactively balancing scope, schedule, budget, risks, outcomes and benefits
• Work closely with Programme Managers, Senior Project Managers and Global PMO to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours
• Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
• Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues
• Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time / resources are met
• Provides timely reports on project status, risks and issues, evaluating project performance based on management information
• Manages and reports on the project budget, acting on any variance
• Manages and reports project risks, issues and dependencies
• Maintains project change control ensuring any changes to baseline is manged through change request and all impact are considered
• Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
• Ensures project team follow quality assurance processes, Global Transformation frameworks and methodologies for high performance approach across Global Transformation
• Ensures governance processes and decision are applied consistently including running Project Steering Committee
• Manages project closure and handover to the business and/or function

• Excellent understanding of the project lifecycle
• Excellent understanding of Business Transformation Frameworks, Agile methodologies and best practice techniques
• Understanding of the purpose, value, culture and fundamentals of Global Transformation
• Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders

• Project management skills and experience
• People manager and broad experience in managing teams of different work streams
• Examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
• In depth experience of working in a banking environment and change projects
• Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation
• Implementation, change management and benefits realisation

HSBC