Officer / Senior Officer, Operations, Account Services, Consumer Banking Group Operations

• Provide support to Consumer Banking, Institutional Banking and Private Banking on account opening, customer information and account record maintenance
• Assist the team to the adherence to the regulatory requirementsespecially for customer acceptance requirements; bank policies; operational procedures; performance standard and service turnaround time
• Provide periodic operational reports and management reports as required
• Perform checking and reconciliation of general ledgers and other system recordson timely basis
• Provide support in projects and assist to conduct UAT on various systems enhancements to increase the efficiency and effectiveness in daily operations
• Ensure all risk and compliance standards are maintained

• Degree holder in business administration, information system or related discipline
• Minimum 2 years experience in consumer banking operations
• Knowledge of consumer banking practices & procedures
• With experience in digitization & transformation projects is highly preferred
• Process transformation mindset with related experience is preferred
• Good analytical and problem-solving skills
• Good interpersonal and communication skills
• Good sense of risk awareness
• Able to perform teamwork & collaborate with teammates
• Proficiency in MS Office

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