System Support Engineer (Infrastructure)

Automated Systems (H.K.) Limited

  • Sha Tin, Hong Kong
  • Permanent
  • Full-time
  • 9 days ago
Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.For details, please visit to our company web site at http://www.asl.com.hk/Job Description:
  • Provide technical support for cloud ,SCCM, VMware, Linux -based systems, applications, and infrastructure.Troubleshoot and resolve issues related to cloud services, networking, storage, and security.
  • Monitor system performance, identify bottlenecks, and implement improvements.
  • Assist in deployment, configuration, and maintenance of cloud environments.
  • Collaborate with DevOps and development teams to ensure smooth operations.
  • Document support processes, incidents, and resolutions for knowledge sharing.
  • Assist users with access management, permissions, and cloud service-related queries
  • Handle incidents, services and change requests
Job Requirements:
  • Higher Diploma or above qualifications
  • 2 year or above experience in infrastructure , experience with SCCM, Vmware, Linux Cloud AD / Networking , Microsoft 365 administration (Account modification/license assignment), VM ware, Linux
  • knowledge and experience of MacOS support
  • ITIL Foundation Certification holder is an advantage
  • Candidate with SCCM experience would be advantaged
  • Fluent Cantonese , English and Putonghua
  • Immediate available is highly preferred
Working Location
  • Shek Mun/ Chek Lap Kok
Working Hour
  • Mon-Fri
We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking "Apply Now".To learn us more, please visit our website: www.asl.com.hkWe are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.

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