Manager, Merchant Relationship Management
Dah Sing Bank
- Hong Kong
- Permanent
- Full-time
- Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service.
- Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.).
- Explore and develop new business opportunities with different partners and payment vendors.
- Cross-sell the Bank’s other products and services including SME banking account & Merchant Receivable loan etc. to drive synergy.
- Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.
- Collect market intelligence and propose improvement on team strategy.
- Collaborate with team members to achieve sales goals and performance metric
- University graduate with minimum 5 years’ relevant experience or secondary education with 10 years’ relevant experience.
- Self-motivated, sales driven and client focused
- Excellent merchant network connection.
- Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities.
- Hands on experience in using POS terminal is a must.
- Proficiency in English, Cantonese and MS Office.