
Tehcnial Support Engineer - LPS
- Hong Kong
- Permanent
- Full-time
- Hong Kong
- To effectively carry out the operation and maintenance support, installation, testing and commissioning of CAD systems to meet the specifications and required standards, lead a small team to carry out fault diagnosis and provide rectification plan/solution as well as investigation report.
- To ensure specified CAD / ICAO standards according to the prescribed maintenance procedures
- To ensure that high reliability and availability of communication services are met within ICAO / CAD specifications
- To maintain minimum ATC system service outage within his/her watch by ensuring conversant system recovery procedure among his team members
- To optimize/prioritize resource allocation in the event of multiple system outage to minimize the impact to the overall ATC services
- To manage the allocated resources in the most cost-effective way
- To improve the system availability by analysis of technical problems and making recommendations
- To design and construct replacement parts for obsolete systems
- To maintain adequate spare parts by analysis consumption trends and lead time required
- To report on general conditions of all stations and accept repair works by contractors on behalf of CAD
- To maintain an up-to-date knowledge on related technologies to be able to provide high quality services and advice
- Academic/Professional Qualifications and Working Experience
- Knowledge/Expertise
- Team supervisory and leadership skill
- Good team player, customer-focused mind set, open-mindedness, proactive, result/service oriented, total quality management and safety concept with strong logical analytical, communication and interpersonal skills
- Able to work independently under pressure with strong desire and commitment to deliver high quality of works in short notice
- Good spoken and written English is a must. Knowledge of Putonghua is preferred
- Possessing driving license is an advantage
- May work in shift duty and/or irregular hours including overnight, Saturdays, Sundays and public holidays and/or outdoor as required
- Hong Kong
- Hong Kong