Business Development Manager

SoftwareOne

Kwun Tong, Hong Kong
Permanent
Full-time

17 days ago

Job Description:Why SoftwareOne?Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.The role

Be the primary point of contact and build and maintain long-term relationships with customers
Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.
Play a pivotal role in team strengthening, nurturing internal relationships to ensure seamless collaboration and effective sales strategy execution
Develop a trusted advisor relationship with customer stakeholders and executive sponsors
Take ownership on the customer experience
Understand customer needs and business objectives and offer the right solutions to customers
Ensure the timely and successful delivery of our solutions
Keep customers satisfied by delivering exceptional service on a day-to-day basis
Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on
Account growth, Profitability, Customer retention, Customer satisfaction
Lead, moderate and orchestrate all activities on accounts.
Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers
Track and forecast of defined account metrics, KPIs and financials
Demonstrates proficiency in engaging stakeholders from IT to C-level, articulating the business value of offerings, while also presenting SoftwareONE's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services

What we need to see from you

3 to 5 years professional sales experience in high-tech or service-related industry with preferred successful software sales
Experienced selling into mid to large enterprise customers
Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage
Ability to build relationships and quickly develop trust with C-level executives
Highly motivated and results oriented
Strong presentation, communication, organization, multitasking, time management skills
Solid problem solving and consultative skills required

Functional SkillsAccount Management: Actively pursuing new business opportunities by targeting potential clients. Emphasizing the development of strong connections with current clients to elevate them into pivotal strategic partnerships. Cultivating these relationships with the aim of either maintaining existing business or expanding opportunities within the client base.Account Planning: Develops strategic plans to improve value-driven relationships with customers. Maps out the process of closing a deal to retaining and growing the relationship.Cross-Selling: Encourages the purchase of an additional related product or service to an existing customer. Supplements or complements the purchase and provides additional benefit to the customer.Customer Experience Management: Designs and delivers an exceptional customer experience, considering the customer journey, brand touchpoints, and the environments the customer experiences.Sales Methodology : Implements the organization’s philosophy or framework of selling services and solutions to customers. Understands how to approach each phase of the sales process.Sales Platforms: Processes daily sales tasks using the SWO’s CRM and preferred sales platform. Keeps data like contacts, leads and opportunities updated, integrates colleagues in the sales process. Observes and updates the weekly forecast and checks daily bookings.Value based Selling: Provides customers with a value-added perspective around industry, trends and the customer's own business and tailors solutions and sales messages to meet customer needs displaying a level of confidence and credibility in front of the customer.
Job FunctionField Sales

SoftwareOne

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