Assistant Digital Operation Officer

• Manage Lead Club and other lead management initiatives, such as leads screening, leads assignment to appropriate channels
• Provide day-to-day support to the newly launched digital engagement platform (One Circle.Club), such as gift rewards sourcing, Marketplace item redemption / fulfillment, points adjustment
• Assist to launch leads generation customer campaign, such as promotional materials development, campaign fulfillment
• Handle enquiries on leads engagement activities from agents, internal stakeholders and external partners with guidance from Team Head
• Prepare regular reports, data logging and perform ad hoc analyses to review the effectiveness on the platforms and campaigns
• Prepare training materials on our digital lead management solutions and processes

• HD / Diploma holder
• Welcome fresh graduates who are keen to start career in digital area
• Good team player, well organized and able to manage multiple tasks with tight deadlines
• Good communication and presentation skills, both verbal and written
• Proficient in MS Office products (Word, Excel, PowerPoint, Visio)

AXA