(Senior) Front Desk Officer

Shama Serviced Apartments Hong Kong

  • Central, Hong Kong
  • Permanent
  • Full-time
  • 1 day ago
About ShamaShama introduces serviced apartments that epitomise comfort and style whilst also offering a lifestyle programme aimed at fast tracking the social lives of both its long and short term residents. Shama currently operates properties in Hong Kong, China and Bangkok. New properties are scheduled to open in major cities, particularly financial centres and residential areas, across the Asia Pacific region and beyond.Visit www.shama.com.About ONYXONYX Hospitality Group operates several diverse yet complementary brands – Amari, Shama and OZO - each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Asia Pacific region.Visit www.onyx-hospitality.com.Responsibilities:
  • Handling of check in and check out procedures such as meet and greet, payment collection, luggage handling and rooming
  • Handling incoming calls, tenant general enquiries, sales enquiries & viewing appointments
  • To carry out daily, weekly and monthly operation reports; and overseeing of check in and out documents
  • In coordination with Team Leader, Housekeeping handling of room assignments for housekeepers and coordinating with sales
  • Ensure the stock level of all goodies, amenities, inventory and cleaning supplies are accurate and aligned with TMS/Product system
  • Regular coaching of Coordinator, Guest Services
  • Assist supervisors to check room preparations prior to check in and on all administration works whenever necessary
  • Any other tasks as assigned
Requirement:
  • Diploma or higher preferable in hospitality management
  • Fluent in spoken and written English, Cantonese and Mandarin
  • 1-2 years in customer service/ hospitality experience
  • Less experience can be considered as Coordinator, Guest Services
We offer attractive salary package, fringe benefits including 5-day work week, annual leave, public holiday for all and prospective career path to the right candidates.Interested parties please send full resume with current and expected salary:By email : via CTgoodjobs
WhatsApp : 9769 1068Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

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