System Analyst / Analyst Programmer (Applications Support)

• Assist operations with the actual implementation of an application.
• These operations include the following duties and responsibilities at various stages
• Assist in the requirements phase for projects: Research current standards documents to keep up with the continuing changes in the industry.
• Assist in the creation/review of high-level design documents from requirements utilizing Object-Oriented or Structured Methods that contain such items as use cases, flow diagrams, structure definitions and architecture diagrams.
• Create detailed design documents from high-level design documents utilizing Object-Oriented or Structured Methods that contain items such as low-leveling state machine diagrams, common procedural definitions, database design elements.
• Code an application/module from specifications as directed
• Unit test applications/modules using applications tools such as a symbolic debugger, message emulators and internally developed application test tools using company’s suite of development/test environments.
• Assist in integration test activities with interfacing systems that may be involved, such as Crossroads, billing and reporting.
• Document thorough release notes detailing the implementation process according to company procedures. Present the documents in formal release planning walk-thrus.
• Assume testing roles with system test questions, issues and implementation/setup of an application.
• Perform post-implementation monitoring and testing to insure the release is functioning as expected.
• Work with Operations and others to research customer reported problems. Analyze application logs, network traces and program traces to determine the root cause of reported problems. Using company’s test environment and emulation tools, duplicate problematic scenarios reported by the customer or by internal teams.
• Support internal company procedures used to support existing/new applications: (10% of the time independent of project)
• Assist in the Estimation of hours for development projects.
• Utilize test tools, such as junit, to produce documented unit-test cases and results.
• Maintain the source code for the solution in the subversion code repository.
• Use jira to record proposed changes to the software as well as record the occurrence and correction of defects or changes introduced in the system testing of the solution.
• Assist, as needed in the integration and system testing of the software produced.
• Participate in the creation of system testing plans.

• Design, develop and maintain stable software applications, ensure quality through entire lifecycle.
• Create automated tests to ensure functionality and quality
• Create new software architecture based on proven patterns of software engineering
• Engage in peer review of developed software and provide objective feedback
• Create documentation of new developed software
• Understand and document existing software products/solutions developed either internally or externally
• Collaborate with internal departments to understand and resolve problems in rolled out software components
• Understanding and maintaining developed software
• Provide 1st level support to customer

• 5-6 Years of Unix/Linux platform experience, Understanding of Oracle DB/ MySQL DB, Weblogic, IP networking, Language - Java/J2EE
• 5-6 Years of experience with LINUX
• Relational database experience
• Development environment –Linux, Unix, Oracle DB, PostgreSQL, EDB, MySQL, WebLogic, JBoss, Compiler, Debugger
• Object-Oriented or Structured development methodologies
• Required Interpersonal Skills
• Work well within a team environment.
• Excellent oral and written communication skills, independent work habits, and proven ability to deliver quality software on time
• Act with a sense of urgency, with positive attitude – optimism, able to maintain composure in a stressful environment, and work in an agile environment, where constant change is the norm.
• Support Project Management Process: Project time reporting / Assist in estimating task level of effort

• Bachelor degree and above, computer science related majors
• 1-2 experience in software development
• Unix/Linux platform experience, Understanding of Oracle DB/ MySQL DB, Weblogic, IP networking, Language - Java/J2EE
• Good English, Mandarin and Cantonese
• Good communication and interpersonal skills
• Good problem solving, trouble shooting and documentation skills
• Operating systems: Linux - Basic Level
• Programming languages: Concepts of software-development – required with Basic Level / Experience in Java2EE - Basic Level
• Databases: Concept of relational databases – required with basic Level / SQL –basic Level
• Optional - POSTGRES / MYSQL / Eclipse IDE
• Basic level - Testing Frameworks (JUnit) / Source versioning (GIT, CVS, SVN)

Classy Wheeler