Front Desk Associate - Residences

• Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
• Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us
• Prepare all the arrival arrangement and process check-in for Residences Guests
• Update the guest preference, feedback and comments on to the guest profile section
• Coordinate with all concerned departments to fulfill guest needs and requests
• Provide concierge service to guest during the stay
• Food & Beverage support to the Residences lounge

• Minimum 1-2 years of relevant working experience in a sizeable luxury hotel in similar capacity or in Food & Beverage service
• Knowledge of Opera system will be an advantage
• Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
• High standards of professional manner with exceptional communication skills
• Excellent command of spoken English, Cantonese and Mandarin is a must.
• Fresh graduates with related education background are also considered.

Carlyle & Co.