Deskside Support Engineer (18-25K)
Swing Consulting
- Hong Kong
- Permanent
- Full-time
- Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.
- Skills on supporting conference room's AV equipment or video conference tools.
- Communicate effectively with end users and other support parties.
- Escalation / Complaint handling under the general End User Support cases
- Able to be working independence.
- Provide Install, Maintenance, Move and Change of deskside services to end users.
- Communicate effectively with end users and other support parties.
- Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
- Experience on end user support with at least 1 year experience.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Fluency in Chinese English and Mandarin (spoken and written) essential.
- 18-25K Depends on Experience
- 10-20 Days Annual Leave
- 5-day Work Week
- Medical Plan
- Friendly and Energetic Working Environment